Our Most Recent Service Reviews
Timely installation, friendly professional personal, explained all equipment, answered all questions.
Professional services. Completed job even though he had to go get a part. Explained each step he completed so we understood what the problem was and what it took to fix it. We highly recommend Lighten Up Plumbing.
Had a Generac generator installed earlier this year as well and was very satisfied with the install. Add we are very happy with this new heater install as well.
I have the home care package deal. Aaron the electrician was awesome. Explained everything and sent estimates as I asked. Super friendly and amazing dude. Plumber was less than stellar. He told me he looked at faucets I asked him to inspect and he ...didn’t actually do it. Didn’t inspect washer connections. Barely spent any time here. Compared to my experience last year with an amazing plumber, I was not impressed this time around.
I needed to have multiple ceiling fans installted. Kyle from Lighten Up came out for an estimate and was able to quickly scheduled the job. He completed the job efficiently and on schedule; we are now enjoying our new ceiling fans. I would definitely ...recommend Lighten Up.
Very professional, very courteous, very thorough, very expensive.
Aaron was great, on time, efficient, and cost effective. He confirmed what I thought was the issue, repaired it and tested the appliance. He also gave me advice on how to stop water leaking into the outlet in the future. We will use them again.
The gentlemen that came to bid our electrical/plumbing project were very nice and professional but the bid was 3x the cost for our project compared to the other bids we received AND they charged us 30 bucks for the estimate.
Overall a positive. The receptionist and technician were courteous. Price was reasonable and was discussed before work began. The work was completed quickly. Would recommend.
Service call was scheduled for next day. Customer service was very polite and responsive. Aaron (electrician) was on time, very thorough in his diagnostic of the problem and answered all my questions. Super quick and professional. Very impressed with ...the quality of their work. Highly recommend their services.
Toby did an excellent job on all mybhome repairs - very knowledgeable, professional, and pleasant.
Stephen and his team were outstanding. Very helpful and respectful.
Aaron did an excellent job finding our issues quickly and provided us with several options.
Casey was able to diagnose my circuit issues quickly, he was on time, and respectful of safety regulations for Covid-19. Great work, thank you so much.
The service was professional and timely. However I felt the charges were absolutely outrageous. The tech told me that there were 2 services levels and explained them. I felt like the "simple" level covered my needs. But I was charged the full service ...level and don't think the work or expertise needed justified the charges. Even with replacement parts the charges were too high. Your staff was great but feel like covid 19 considered --- you are too costly.
The gentleman that work for your company were absolutely wonderful very polite very professional they were awesome on time work timely manner‘s explained everything as they went it was terrific I will have them back again please have them give them a ...good recommendation for whatever they need I recommend them highly wore their mask for their booties at all times and respected everything around here and everybody thank you so much and would love to have them back if we need them we will be calling you on our next home thanks for the Professional work and everything done and enjoy the gentleman very much very friendly kind a Donahues
Johnny did an exceptional job.
Receptionist always super friendly. Had to call a couple times to get permit pulled for new furnace, after work was completed. Permit was under Aireserve, not Lighten up. Otherwise work performed seems OK. Air filter slot cut seems very shoddy.
Great experience with LightenUp. Appreciated their amazing turnaround time, expertise, great value and willingness to work with me to adjust some of the work mid-course based on my request. Wes was a great lead on the project and the Electrician and ...other folks on the job were great to work with as well. Would recommend.
I called Lighten Up to have a new electrical outlet in the master bedroom and a whole house surge protector installed. Their technician, Aaron, was right on time. He wore a mask and shoe covers and did a great job with everything. I love the new ...bedroom outlet and I feel so much more secure knowing our whole house (electronics, appliances, irrigation system controls, etc.) is now protected from electrical power surges. I have used Lighten Up in the past and would highly recommend them.
John was very professional and did a great job cleaning up, would definitely use this plumbing company again..
Great service, ease of making an appointment and great value. Stephen (technician) arrived on time inspected my a/c system throughly. He is very knowledgeable, explained every step of the way and gave me several suggestions to improve air flow. Stephen ...goes above and beyond to do his job and truly cares about the clients needs. I highly recommend him and your company.
All total plumbing Pita
Everyone I have dealt with from Lighten Up has been courteous, professional, prompt and knowledgeable. Highly recommended!
Extremely well versed individual and very professional. Would recommend.
Stephen was awesome, explained all the details, very friendly. Looking forward to working with LightenUp in the future
Aaron was very courteous and professional. Took his time explaining various options that could be explored for solution I was looking for. Also made sure to only solve for problem at hand.
Once again, Lighten Up came to my rescue. Wes took care of my air conditioner quickly - is very knowledgeable and professional. Very patient with my questions and dog wanting him to play. Very pleased with this company.
Bryan did a great job on our kitchen drain. Would definitely call this company again.
First of all their customer service was great just setting up my appointment. They called me a few hours before my appointment to see if they could come early and that worked out great. Their employee was vary helpful and knowledgeable. I'd definitely ...recommend 👌 👍
A great experience A
The electrician was very knowledgable and professional. He got the estimate and the actual job done quicker than my husband and I expected. I will be calling them again since we have more work to be done and would absoulutely recommend.
Great people to work with. Staff very knowledgeable, pricing was great too. Steven and Thomas did a great job. The company, not do good!!!! They don’t train their tech’s.
Very knowledgeable and professional service. Excellent!
John was prompt, was extremely professional. He explained everything to a "T" and asked detailed questions pertaining to the job and how it would be completed. When I was asking questions about the way a job was done and why it was done a particular ...way, he was very clear and concise in his explanations. I liked the fact that he was confident and knew his job completely and thoroughly. I wouldn't have any hesitation in hiring John for this job. John did an excellent job on repairing and installing new shower fittings, knobs and heads. Absolutely wonderful!!
HVAC inspection went very well.
Had Levi Belo with Lighten Up out today...he was polite, knowledgeable & did the job I needed at a reasonable price.
Wonderful technician and quick to respond and help. I would recommend them for any of your needs.
Very very inconvenient. After having a date and time to run a drain they 'ran out of time' for the day and can't set it for the day thereafter. I'm sure they're busy but they could have handled the appointment making better. Sounds like they only have ...one technician. Can't give more than 1 star as ... they didn't show
Always very professional!
We've had several great interactions with Lighen Up for both electrical and HVAC issues. They have been great every time. While prices were higher than I expected, they seem to be on par or better than others in the area. We've started using Lighten Up ...as our go-to for electical, HVAC, and plumbing issues.
ile working and responding to questions.very friendly wh
The team showed up this morning right on time, did the estimates I wanted in a timely manner and were on their way. Very professional and courteous. Thank you.
For the past few years, we have only had LightenUp do our bigger ticket items. So far: replace the hot water heater with a tankless system, and today replace the AC and heating system. These guys are always courteous, professional, on time - everything ...you want. They always walk us through everything that was done. They clean up afterwards and always wear booties when going coming inside. We get a text of the picture of who will be coming over. I am comfortable having these folks in my home. We are going to add a second breaker box next year, and we'll be calling LightenUp.
Steven was very professional, very competent Ken & Sylvia Humphrey Greeley CO
HIGHLY RECOMMEND LIGHTEN UP!! We have had nothing but a pleasant experience when it comes to Lighten Up. Not only are they professional and responsive, but they provide high-quality work. We had the pleasure in working with Wes who was very ...compassionate and understanding when it came to a faulty, improperly installed AC unit by Four Seasons and made sure to make us a priority to get us a properly installed, functioning AC unit as we were experiencing 90+ degree weather. Lighten Up knows how to hire the right people to do the job and do not cut corners like other companies do (e.g. Four Seasons). Again, HIGHLY RECOMMEND Lighten Up - you will not regret working with them and their amazing employees.
The technician Timothy immediately understood our problem, checked all possible sources and fixed our problem. Fantastic! Well spoken and knowledgeable. Will call again!
Helpful with good explanations of the work they completed
John gave us an estimate for a laundry sink in our unfinished basement and lucky us, he was able to install it the same day! He was professional, prompt and delivered a quality work product. He explained what the process would be and gave me the ...opportunity to ask questions, all with a friendly demeanor. I highly recommend Lighten Up Plumbing, Heating, Cooling and Electric and John!
Stephen showed professionalism in his evaluation of my AC. He educated me. He replaced a silicone seal after he needed to remove it to inspect the AC component attached to my furnace. He provided options and didn't force an up-sale.
Brian showed all of the above. He gave it all he had in finding the problem. Thank you for sending us the right person.
Jacob did a great job! Thank you!
On time and very professional. I would recommend Lighten Up to anyone.
Thomas was thorough and efficient with his work. He took the time to explain everything to me and gave me some helpful tips on everything as well. I’m glad I called Lighten Up and I’m grateful that Thomas took care of my new hone.
I like Arron. Peter
We are glad to have all the AC mini units cleaned and checked with hot weather on the horizon. He was efficient and respectful.
The service was thorough and recommendations for future maintenance were discussed. He wore a mask while he was here . He was a pleasant person and I was pleased with the service.
The Technician was very helpful and they were very upfront about the pricing. My only issue with them is that the pricing didn't seem very fair. I was told I needed a new thermostat & contactor and they were going to charge me $600 to replace my old ...ones. I bought a thermostat for $50 and contactor for $25 and replaced both my self. Very simple process if you just do some Googling. With those parts being so cheap I don't understand why they needed to charge $600! I understand markup and labor cost but that seems a little extreme.
Lighten Up helped me install a new kitchen and worked me from the planning stages when they had many great ideas not only regarding plumbing and electrical, but every aspect of the job. It was great to feel like Scott had my back during the entire ...project and saw everything through to completion! And even after the project was done, when I forgot to add a switch in the original bid, he sent one of his guys out and installed one at no extra charge...these guys are super! I highly recommend them for any job!
Great job, done quickly and professionally.
We are very pleased with the products and employees of Lighten Up. We will recommend them to all our friends, neighbors and family.
Pricing was competitive. They were able to answer all of my questions. No hidden charges. The technician, Ryan was friendly and efficient. Good experience.
Jacob was thorough, professional and made sure that I had a clear understanding of his findings. I would recommend LightenUp to anyone looking for HVAC services.
Good and fast service
No problems, Always slip Us in somehow. Awesome service. Wes is a hell of a nice guy, knows his stuff! Would refer to anyone. Five stars
They are able to service multiple tasks which makes it simple for a Homeowner....and, if a technician isn't sure of his diagnosis or fix, he is able to phone someone who is able to provide additional information!
I have used Lighten Up several times, and have been extremely happy each time. They are on time, professional, friendly, and get the job done quickly! I will use them for all my plumbing needs.
We needed an emergency shower repair. Thomas of Lighten Up was here within 3/4 of an hour. Repairs were completed, and other plumbing work was completed while he was here. Thomas was professional, courteous, and knowledgeable. Bob
New customers mean nothing to Lighten Up. I scheduled a HVAC maintenance two weeks ahead of time for a Friday afternoon. My appointment was cancelled last minute with the excuse that they needed to get there "regular customers" in before me. They offered ...to reschedule me another week out, with no guarantee they wouldn't just cancel again. How are they supposed to build a customer base without investing in new relationships. I do not recommend Lighten Up, that's no way to treat a new client especially when informed I have a time crunch trying to sell my house.
Kyle was very helpful and helped me understand my electrical issue very quickly. I didn't have a big project, just needed the input of a professional and he was able to answer all my questions.
Outstanding !! ... I had a Lighten Up plumber (Seth) and an electrician (Caleb) out on the same day to check into 'problems' I was having in the water heater, and old lighting fixtures in the hallway. The visit went great with both technicians ...working to find the source of the problems, then solutions. I appreciated the recommendations they made for my consideration , especially discussing the prevention of being surprised by problems in the future. Because my house was built in 1961, things ARE starting to need attention and replacement. They were very professional and took time to answer my questions and explain things. Kudos to them and the company. An addendum : I have used Lighten Up now for several years, for my heating and cooling, my plumbing and electrical needs. Best customer interaction ever. Annual check on the A/C was done today (Wes) and again, superb .... everything described, and explained. Give them all a 10 out of 10.
Steven was great, knowledgeable and thorough.
After dealing with another plumbing company and getting no results, I decided to call Lighten Up. I immediately liked their phone demeanor and their willingness to get someone to our house that day. Stephen showed up on time, was very courteous, ...diagnosed and fixed our boiler issue in about eight minutes. He then found another issue with the boiler (that I had noticed before, but wasn't concerned as it did not affect the operation of the boiler) and repaired it in about 10 minutes. We now have heat and boiler is back to functioning perfectly. Thank you Stephen and Lighten Up. You will definitely be my first call from now on.
Fast response. Great service. Honest and upfront pricing. Highly recommended. I don’t do a lot of reviews, but when you get treated right, it’s important to let others know.
Wes is very attentive to my questions and concerns. His knowledge of the furnace is excellent and he explains things very well. You have a great employee!
Travis visited our home today to check on our whole house fan. His kindness and professionalism impressed me and I was also impressed with the speed of his response to my call for service. Lighten Up has good people that you can depend on.
Always on time, polite, and fast. Jacob was all of these , and I am happy with the result.