Our Most Recent Service Reviews
Extremely professional and compliant to safety protection for COVID-19 while being efficient and timely. We have used LightenUp multiple times over the last five years and would highly recommend them for all your plumbing heating electrical and HVAC ...needs.
Kyle was very thorough and after he found the problem, explained and demonstrated to help us in the future.
This is the second time I have used Lighten Up. They are very professional with their work, explaining what was done and why. I will definitely use them again and happily refer business to them.
Our garbage disposal went out last night. I called Lighten Up Plumbing to see if they could replace it. The gal that answered the phone was very courteous and helpful. The plumbers were at my residence within 2 hours after I called. They were both ...very courteous and knowledgable. The new disposal was installed very professionally and promptly.
Tom and Brandon came out to fix my broken shower within 4 hours of requesting a repair! With a holiday week I thought it might be a couple days. They had everything needed to get the shower working again. Thanks!
Prompt, honest, and a good value. Brad was great. Highly recommend.
The guys were very professional and didn’t quit until they figured out the problem. It was a real puzzle to figure out why there was no electricity in the master bath and bedroom. Aaron was easy to talk to and he gets a total 👍.
A great experience A
Helpful with good explanations of the work they completed
Great service! Will use this company again!
LightenUp installed a Hot Dawg natural gas space heater in my newly constructed detached garage / shop. Brandon & Kevin were excellent technicians - courteous, knowledgeable, and skilled at their trade. They were efficient and thorough in their work ...and demonstrating to me the heater opertion. LightenUp will be my household plumber/HVAC/electrician for all jobs in the future.
Very patient and answered all my questions. Provided a few options for fixing our issue. Timely replacement and friendly.
Brad was great!
Installed gas line for stove
Great work and excellent customer service.
Great company. The tech's are excellent.
Lighten Up is a very responsive, friendly, reasonably priced, and professional service company. Especially important to me... the Service Technician, Kyle was... on time, friendly, professional, very knowledgeable, and fixed my ceiling fan/light in short ...order. He also wore a mask and maintained social distancing out of concern for our mutual health and safety. I HIGHLY RECOMMEND LIGHTEN UP AND KYLE!!!
Great company Got the job done that 14 other companies failed to do. I was given the run around multiple times by Xcel and other electric companies and Aaron got it figured out in two days and had a quote to me and got me on the schedule. When you need a ...strong arm call these guys. Thanks Ladies in the office. Thank you to Ty the owner and most of all thanks to Aaron Guy who gets er done!
Great experience. Prompt, professional,friendly. Work looks and performs well. Answered my many pluming questions and concerns, very helpful. Will be calling again for pluming/electric help needed. Thanks.
Steve inspected all electrical items, including smoke detectors, which were determined to be 20 yrs. old and very out of date. He had new ones with him and did a great job of changing them all and advising me of the difference from the old ones. ...He was very professional and and I would recommend him to anyone needing this service.
John very professional. Did a great job.
Very quick to respond and did a great job with the changes I needed to my office. I would recommend them as a commercial electrician to anyone.
Lighten Up has proven to be honest in their work. They call to verify before coming, wear masks and shoe coverings, and clean up after themselves. One may not like the results of what is found, but they can be trusted not to take you for a ride. I ...will not hesitate to use them in the future.
John wore a mask, was polite, and put on booties before entering my home. He came to repair a leaky garden faucet. We looked at the problem together and he asked me about whether I wanted a cutoff valve in my basement for the outside faucet as one was ...not there previously. After going over pricing for the whole job and discussing options, I asked that the valve be included. The job required cutting copper piping, both 3/4 and 1/2 inch and brazing new piping, fittings, size adapters and a new faucet into place. He was a fast worker and did an excellent job! This is the second time I’ve used Lighten Up and I’ve been totally satisfied on both occasions.
The team at Lighten Up was great! Friendly, quick response/fix time and knowledgeable. I will happily use them again!
Was a great experience with the young man!
Quality products and ready to help solve any issues.
Had a semi-emergency where I lost power to half of my house, (the day we were supposed to have a home inspection, as it is being sold.) They had Aaron out within an hour of my initial call and electricity restored shortly after. Aaron was very polite ...and professional and even gave some tips for our home inspection before leaving. Only charged the $99.00 diagnosing fee. Can't beat that speed and price! Absolutley would recommend and will use again for our next home.
Right on time! Together we trouble shot the problem and got it fixed. No charge since they did install. Very professional and knowledgable.
Tom was great. He patched up my sewer issue and gave me several estimates for further work.
Our water heater went out over the weekend. I contacted Lighten Up Plumbing and Heating on Monday and they had a technician to our home the same day. They installed a new water heater on Tuesday as promised. I was so impressed with the prompt, ...professional and courteous service. I highly recommend Lighten Up.
The tech who came out for a routine furnace check did a great job explaining & showing possible issues that could happen sooner rather than later. My furnace is about 16yrs old so I wasn't surprised it had some failing parts. Service was efficient and ...professional, the company's communication showed attention to peoples living schedules. Overall I expect to use Lighten Up again in the future.
Very professional, very through.
Really like doing business with lighten up and especially like using Tom for plumbing as he knows his stuff and won't BS you into something you don't need, great work and very satisfied.
Jan greeted me on the phone and then enthusiastically answered my questions. She recognized me as a returning customer and we completed my business. All of the phone receptionists that I have dealt with at Lighten Up are exceptionally pleasant to talk ...to and make me feel that I am a valued customer.
Our hot water heater went out leaving us with water all over the basement and no water to be used. Tom showed up on time keep a great assessment with options on how to solve the problem and provided quotes so we can make the best decision. They quickly ...got to work and removed all of the daisychain hot water heaters and installed a great tankless water system right away. They did great work and we’re nice and professional. We will be using them again.
Good communication from office and technician was prompt, courteous, and thorough.
It was great. Very helpful.
I recently bought a home in Longmont and requested an inspection.Three of your men were at my home on 10/09/2020 to conduct inspections on my water, plumbing, heating, and electrical. All were highly trained, experienced, courteous, and professional ...All mad recommendations which I intend to follow-up on. Thank you for your service Lighten-Up.
Stephen did a fantastic job checking our furnace and explaining the issues with it. Gave us many different options on fixing or replacing it.
Had a wonderful experience with this company, Steve the electrician fixed my mother’s electrical issues and was very helpful and professional. We will definitely use their services in the future.
Spent a lot of money for a part that didn't work, sloppy work left my tenant without a shower. Then refused to finish the job. I would not recommend this company
I was promised it would take three days to get the parts to fix my leaky shower and someone would reach out to me when they came in. No one ever did reach out and I had to call every week for a month until they finally did get the parts in. Once ...installed I lost all water pressure and the incorrect parts were used leaving a shower that is too short and unusable. They left it in worse shape than the original problem I called for. We will never use them again. Totally unprofessional and unwilling to help when they were called out for the terrible work they did.
Brandon did a great job. He was very pleasant, wore a mask and booties, and was very informative about the work he was doing. I always love calling Lighten Up for their excellent service.
The service was thorough and completed in a timely manner. He wore a mask while he was here . He was a pleasant person and I was pleased with the service.
I would not recommend these guys to anyone at all would give zero stars if I could. Can't honor an appointment. Set an appointment for a furnace check at their request over a week in advance for a 12 to 4 time frame. Wife takes work off to accommodate ...and about 20 mins prior to 4 I finally call and get a oh yea you were rescheduled (never notified I was rescheduled either) because we had a big job that needs finished. She then proceeded to explain they value everyones time...see the irony in that one. I will definitely go find someone else in the area that does value my time and make sure I recommend them to my neighbors and coworkers.
Lighten Up Plumbing and Heating installed a new furnace today. The two young men that installed my new furnace were well trained, had a great attitude, communicated well and made their visit a very nice experience. I have had Lighten Up out to the house ...for several visits doing both plumbing and Heating services. This is my third experience with them and all were very satisfactory. Good Company, good employees and professional services! I highly recommend this company!!
I am not sure I was given credit for the $39 coupon. I was potentially charged for a two year service plan that was not explained well due to mask and social distancing. I may deserve a refund due to these problems and overcharge for parts. ( I have ...now discussed the billing issues and they were resolved. I hope the two year plan is a value promised.)
They installed a new furnace in November of 2019. I found out later it was $1500 overpriced. They DID NOT tell me about a $300 rebate from Atmos Energy and they DID NOT tell me about the $500 tax break. That's $800 I lost! During installation, ...another one of their people stopped by and walked in the house and downstairs to the basement with mud on his shoes and left clumps of mud all along the way. I pointed out the mud and he just shrugged his shoulders and walked back out without taking off the shoes or putting on shoe covers. I'd give a 0 if possible.
Steve the electrician was very pleasant, very professional, extremely friendly and courteous, and did everything I asked him to do at a fair price. I purchased the Total Care Club and will use them again as well as recommending them to friends and ...neighbors.
The office got me on the schedule immediately. They called my tenant before the appointment. Kyle, the tech, gave me updates throughout the day. One of my best and easiest contractor experiences. I knew all the costs upfront, no surprises, super ...easy. Thanks Kyle and team!
Tom was more than helpful! He was so courteous and I felt he was very genuinely concerned that all things were handled, cleaned up and I felt all items were resolved. Which I did! He went above and beyond. Thank you, Tom!
For the past few years, we have only had LightenUp do our bigger ticket items. So far: replace the hot water heater with a tankless system, and today replace the AC and heating system. These guys are always courteous, professional, on time - everything ...you want. They always walk us through everything that was done. They clean up afterwards and always wear booties when going coming inside. We get a text of the picture of who will be coming over. I am comfortable having these folks in my home. We are going to add a second breaker box next year, and we'll be calling LightenUp.
DO NOT USE for ANY Installation work. I had a larger job $3K+. While the work was good, the follow up was terrible from the Manger/Owner. 3 weeks after completing the job I called to ask abut the inspection. They said I told them I was taking care of ...it when I clearly stated in the bid that the work needed to be permitted. What reputable company does not pull the permit for work they do??? Then when I followed up they lied about reachig out the inspector. It was only when I called the inspector and the inspector called them did they bother to schedule a inspection for which they did not even show up. Thank goodness I could speak the inspector language but given the laughing from the inspectors office when I told them who the contractor was, that was all I needed to know.
Thomas was very helpful and professional. His work space was kept neat and clean. Answered all of my questions.
Prompt honest and the tech was very knowledgeable and helpful
I would like to give a shout out to Wes King, the technician who came to my house to fix my AC. He was very professional. I received a phone call 30 minutes prior to his arrival, and he arrived on time. He wore booties over his shoes and a face mask ...in my house. He was able to help me understand the appropriate filter to use, and even left me with a clean one to take to Home Depot to purchase more replacements. He was able to figure out the issue with my AC and had it running again within the hour. I appreciate all of his help. He did a wonderful job! I highly recommend Lighten Up and Wes King!
When initial repairs started leaking, they came back to fix the job. Very satisfied with final outcome. They didn’t make a hassle about providing their service.
Timely installation, friendly professional personal, explained all equipment, answered all questions.
Professional services. Completed job even though he had to go get a part. Explained each step he completed so we understood what the problem was and what it took to fix it. We highly recommend Lighten Up Plumbing.
Had a Generac generator installed earlier this year as well and was very satisfied with the install. Add we are very happy with this new heater install as well.
I have the home care package deal. Aaron the electrician was awesome. Explained everything and sent estimates as I asked. Super friendly and amazing dude. Plumber was less than stellar. He told me he looked at faucets I asked him to inspect and he ...didn’t actually do it. Didn’t inspect washer connections. Barely spent any time here. Compared to my experience last year with an amazing plumber, I was not impressed this time around.
I needed to have multiple ceiling fans installted. Kyle from Lighten Up came out for an estimate and was able to quickly scheduled the job. He completed the job efficiently and on schedule; we are now enjoying our new ceiling fans. I would definitely ...recommend Lighten Up.
Very professional, very courteous, very thorough, very expensive.
Aaron was great, on time, efficient, and cost effective. He confirmed what I thought was the issue, repaired it and tested the appliance. He also gave me advice on how to stop water leaking into the outlet in the future. We will use them again.
The gentlemen that came to bid our electrical/plumbing project were very nice and professional but the bid was 3x the cost for our project compared to the other bids we received AND they charged us 30 bucks for the estimate.
Overall a positive. The receptionist and technician were courteous. Price was reasonable and was discussed before work began. The work was completed quickly. Would recommend.
Service call was scheduled for next day. Customer service was very polite and responsive. Aaron (electrician) was on time, very thorough in his diagnostic of the problem and answered all my questions. Super quick and professional. Very impressed with ...the quality of their work. Highly recommend their services.
Toby did an excellent job on all mybhome repairs - very knowledgeable, professional, and pleasant.
Stephen and his team were outstanding. Very helpful and respectful.
Aaron did an excellent job finding our issues quickly and provided us with several options.
Casey was able to diagnose my circuit issues quickly, he was on time, and respectful of safety regulations for Covid-19. Great work, thank you so much.
The service was professional and timely. However I felt the charges were absolutely outrageous. The tech told me that there were 2 services levels and explained them. I felt like the "simple" level covered my needs. But I was charged the full service ...level and don't think the work or expertise needed justified the charges. Even with replacement parts the charges were too high. Your staff was great but feel like covid 19 considered --- you are too costly.