Our Most Recent Service Reviews
John was very professional and did a great job cleaning up, would definitely use this plumbing company again..
My rating for this company is on hold as they have an incomplete action item.
Great service, ease of making an appointment and great value. Stephen (technician) arrived on time inspected my a/c system throughly. He is very knowledgeable, explained every step of the way and gave me several suggestions to improve air flow. Stephen ...goes above and beyond to do his job and truly cares about the clients needs. I highly recommend him and your company.
All total plumbing Pita
Everyone I have dealt with from Lighten Up has been courteous, professional, prompt and knowledgeable. Highly recommended!
I called Lighten Up to have a new electrical outlet in the master bedroom and a whole house surge protector installed. Their technician, Aaron, was right on time. He wore a mask and shoe covers and did a great job with everything. I love the new ...bedroom outlet and I feel so much more secure knowing our whole house (electronics, appliances, irrigation system controls, etc.) is now protected from electrical power surges. I have used Lighten Up in the past and would highly recommend them.
Extremely well versed individual and very professional. Would recommend.
Stephen was awesome, explained all the details, very friendly. Looking forward to working with LightenUp in the future
Aaron was very courteous and professional. Took his time explaining various options that could be explored for solution I was looking for. Also made sure to only solve for problem at hand.
Once again, Lighten Up came to my rescue. Wes took care of my air conditioner quickly - is very knowledgeable and professional. Very patient with my questions and dog wanting him to play. Very pleased with this company.
Bryan did a great job on our kitchen drain. Would definitely call this company again.
First of all their customer service was great just setting up my appointment. They called me a few hours before my appointment to see if they could come early and that worked out great. Their employee was vary helpful and knowledgeable. I'd definitely ...recommend 👌 👍
A great experience A
The electrician was very knowledgable and professional. He got the estimate and the actual job done quicker than my husband and I expected. I will be calling them again since we have more work to be done and would absoulutely recommend.
Great people to work with. Staff very knowledgeable, pricing was great too. Steven and Thomas did a great job. The company, not do good!!!! They don’t train their tech’s.
Very knowledgeable and professional service. Excellent!
John was prompt, was extremely professional. He explained everything to a "T" and asked detailed questions pertaining to the job and how it would be completed. When I was asking questions about the way a job was done and why it was done a particular ...way, he was very clear and concise in his explanations. I liked the fact that he was confident and knew his job completely and thoroughly. I wouldn't have any hesitation in hiring John for this job. John did an excellent job on repairing and installing new shower fittings, knobs and heads. Absolutely wonderful!!
HVAC inspection went very well.
Wonderful technician and quick to respond and help. I would recommend them for any of your needs.
Very very inconvenient. After having a date and time to run a drain they 'ran out of time' for the day and can't set it for the day thereafter. I'm sure they're busy but they could have handled the appointment making better. Sounds like they only have ...one technician. Can't give more than 1 star as ... they didn't show
We've had several great interactions with Lighen Up for both electrical and HVAC issues. They have been great every time. While prices were higher than I expected, they seem to be on par or better than others in the area. We've started using Lighten Up ...as our go-to for electical, HVAC, and plumbing issues.
ile working and responding to questions.very friendly wh
The team showed up this morning right on time, did the estimates I wanted in a timely manner and were on their way. Very professional and courteous. Thank you.
For the past few years, we have only had LightenUp do our bigger ticket items. So far: replace the hot water heater with a tankless system, and today replace the AC and heating system. These guys are always courteous, professional, on time - everything ...you want. They always walk us through everything that was done. They clean up afterwards and always wear booties when going coming inside. We get a text of the picture of who will be coming over. I am comfortable having these folks in my home. We are going to add a second breaker box next year, and we'll be calling LightenUp.
Steven was very professional, very competent Ken & Sylvia Humphrey Greeley CO
HIGHLY RECOMMEND LIGHTEN UP!! We have had nothing but a pleasant experience when it comes to Lighten Up. Not only are they professional and responsive, but they provide high-quality work. We had the pleasure in working with Wes who was very ...compassionate and understanding when it came to a faulty, improperly installed AC unit by Four Seasons and made sure to make us a priority to get us a properly installed, functioning AC unit as we were experiencing 90+ degree weather. Lighten Up knows how to hire the right people to do the job and do not cut corners like other companies do (e.g. Four Seasons). Again, HIGHLY RECOMMEND Lighten Up - you will not regret working with them and their amazing employees.
John gave us an estimate for a laundry sink in our unfinished basement and lucky us, he was able to install it the same day! He was professional, prompt and delivered a quality work product. He explained what the process would be and gave me the ...opportunity to ask questions, all with a friendly demeanor. I highly recommend Lighten Up Plumbing, Heating, Cooling and Electric and John!
Stephen showed professionalism in his evaluation of my AC. He educated me. He replaced a silicone seal after he needed to remove it to inspect the AC component attached to my furnace. He provided options and didn't force an up-sale.
Brian showed all of the above. He gave it all he had in finding the problem. Thank you for sending us the right person.
The technician Timothy immediately understood our problem, checked all possible sources and fixed our problem. Fantastic! Well spoken and knowledgeable. Will call again!
Jacob did a great job! Thank you!
Thomas was thorough and efficient with his work. He took the time to explain everything to me and gave me some helpful tips on everything as well. I’m glad I called Lighten Up and I’m grateful that Thomas took care of my new hone.
I like Arron. Peter
We are glad to have all the AC mini units cleaned and checked with hot weather on the horizon. He was efficient and respectful.
The Technician was very helpful and they were very upfront about the pricing. My only issue with them is that the pricing didn't seem very fair. I was told I needed a new thermostat & contactor and they were going to charge me $600 to replace my old ...ones. I bought a thermostat for $50 and contactor for $25 and replaced both my self. Very simple process if you just do some Googling. With those parts being so cheap I don't understand why they needed to charge $600! I understand markup and labor cost but that seems a little extreme.
Lighten Up helped me install a new kitchen and worked me from the planning stages when they had many great ideas not only regarding plumbing and electrical, but every aspect of the job. It was great to feel like Scott had my back during the entire ...project and saw everything through to completion! And even after the project was done, when I forgot to add a switch in the original bid, he sent one of his guys out and installed one at no extra charge...these guys are super! I highly recommend them for any job!
Pricing was competitive. They were able to answer all of my questions. No hidden charges. The technician, Ryan was friendly and efficient. Good experience.
Jacob was thorough, professional and made sure that I had a clear understanding of his findings. I would recommend LightenUp to anyone looking for HVAC services.
Good and fast service
No problems, Always slip Us in somehow. Awesome service. Wes is a hell of a nice guy, knows his stuff! Would refer to anyone. Five stars
They are able to service multiple tasks which makes it simple for a Homeowner....and, if a technician isn't sure of his diagnosis or fix, he is able to phone someone who is able to provide additional information!
We needed an emergency shower repair. Thomas of Lighten Up was here within 3/4 of an hour. Repairs were completed, and other plumbing work was completed while he was here. Thomas was professional, courteous, and knowledgeable. Bob
New customers mean nothing to Lighten Up. I scheduled a HVAC maintenance two weeks ahead of time for a Friday afternoon. My appointment was cancelled last minute with the excuse that they needed to get there "regular customers" in before me. They offered ...to reschedule me another week out, with no guarantee they wouldn't just cancel again. How are they supposed to build a customer base without investing in new relationships. I do not recommend Lighten Up, that's no way to treat a new client especially when informed I have a time crunch trying to sell my house.
Kyle was very helpful and helped me understand my electrical issue very quickly. I didn't have a big project, just needed the input of a professional and he was able to answer all my questions.
Outstanding !! ... I had a Lighten Up plumber (Seth) and an electrician (Caleb) out on the same day to check into 'problems' I was having in the water heater, and old lighting fixtures in the hallway. The visit went great with both technicians ...working to find the source of the problems, then solutions. I appreciated the recommendations they made for my consideration , especially discussing the prevention of being surprised by problems in the future. Because my house was built in 1961, things ARE starting to need attention and replacement. They were very professional and took time to answer my questions and explain things. Kudos to them and the company. An addendum : I have used Lighten Up now for several years, for my heating and cooling, my plumbing and electrical needs. Best customer interaction ever. Annual check on the A/C was done today (Wes) and again, superb .... everything described, and explained. Give them all a 10 out of 10.
Steven was great, knowledgeable and thorough.
After dealing with another plumbing company and getting no results, I decided to call Lighten Up. I immediately liked their phone demeanor and their willingness to get someone to our house that day. Stephen showed up on time, was very courteous, ...diagnosed and fixed our boiler issue in about eight minutes. He then found another issue with the boiler (that I had noticed before, but wasn't concerned as it did not affect the operation of the boiler) and repaired it in about 10 minutes. We now have heat and boiler is back to functioning perfectly. Thank you Stephen and Lighten Up. You will definitely be my first call from now on.
Fast response. Great service. Honest and upfront pricing. Highly recommended. I don’t do a lot of reviews, but when you get treated right, it’s important to let others know.
Wes is very attentive to my questions and concerns. His knowledge of the furnace is excellent and he explains things very well. You have a great employee!
Travis visited our home today to check on our whole house fan. His kindness and professionalism impressed me and I was also impressed with the speed of his response to my call for service. Lighten Up has good people that you can depend on.
Always on time, polite, and fast. Jacob was all of these , and I am happy with the result.
Technicians from LightenUp are professional, helpful, and thorough. Everyone I have worked with has been personable and knowledgeable. I recommend them to everyone!
We are new to Loveland, CO and had purchased a "flipped" home. We found a good number of things that were either not redone correctly or were original and not in the shape we wanted with the plumbing. When I was grinding overly soft / molded strawberries ...in the food grinder, the pipe connection to the grinder blew and I had strawberry mush everywhere. The connection had been made with a compression fitting, doesn't work on PVC pipes. The vibration from the grinder had loosened it and voila! Yucky mess to clean up. We could put the pipe back on but we wanted someone who knew more than we did to fix it properly. Happily, I rather accidentally called Lighten Up based on their Google reviews. Thomas was available first thing in the morning, showed up promptly and what a pleasure! It's so nice to have someone come who takes the time to walk you thru things and really knows his stuff. Charges were reasonable. We did end up signing up for their program that gives you two HVAC checks per year, one electrician check and one plumbing check. The cost was the same as two HVAC checks on sale... so it's a great deal and helped us know that things in this 70s era home would be caught before they became a problem, particularly our boiler that is original to the house. Thomas replaced the food grinder with a less powerful one to reduce vibration, re-piped under the sink to correct the weirdnesses, added a PRV that was missing in our utility closet and checked other plumbing areas and showed us what wasn't up to code and what might cause a problem because the flipper used sub-standard plastic parts. Something we had noted... but it's never a bad thing to get confirmation and an explanation. Really appreciated the text with Thomas' pix so I knew who was coming. He was properly suited up for the COVID situation and very professional.
Arrived when he said he would. Very courteous and professional. I liked getting text notification with a photo so I knew who to expect and had a specific time frame. This company responded quickly & provided me the information I needed. Thank you!!
The service was thorough and recommendations for future maintenance were discussed. He wore a mask while he was here . He was a pleasant person and I was pleased with the service.
Quick response and very friendly. I will definitely use this company again.
These guys are the real deal. Price was right on for what they were doing. Both technicians were polite and knowledgeable, the work was done quickly (same day as estimate!) and they left no mess. They wore shoe covers, gloves and masks without any ...request from us. This is the second job I've had this company do and I will count on them from now on.
My first experience with Lighten Up Plumbing won't be my last! The communication was excellent, our service person was on time, professional, and kind. He was thorough, took his time, and explained everything. I would recommend Tom & Lighten Up ...Plumbing to anyone looking to have work done!
Kyle was a pro who answered my questions.
The technician did a wonderful job. He was very knowledgeable and professional.
Take it from someone who worked for them and several other electrical service companies before and after.....THEY ARE WAY OVERPRICED. DONT PAY THEM WHAT THEY QUOTE YOU GET A SECOND OPINION. They made me quote people for hundreds over what jobs should ...cost...I have worked for companies before and since working for them that easily charge 40%-60% less with THE SAME QUALITY OF WORK. NONE OF THEIR EMPLOYEES ARE ANY MORE HIGHLY TRAINED THAN ANYWHERE ELSE. You are not paying for more experience. You are paying for their own inefficiency. As an employee, the owner, Tye Chadwick, admitted that to us that he charges customers more to make up for his business model and inefficiency. So if you pay for them then good on ya but you wasted money.
I would not recommend Lighten Up Plumbing to anyone. They charged me $249 to snake a kitchen drain. The tech was good, nice and knew what he was talking about. This is $100 job and no way $249. The kicker is when I called to talk to them about the ...bill they took my name and never called me back like they said they would. Save your money and find another plumber.
Lighten Up sanitized my HVAC system for free!
I've hired them 4 times for electrical and plumbing stuff. Communication to get scheduled is always a piece of cake. They're always very polite and professional when they arrive, they're very upfront about pricing, and the work has always been solid. Way ...better than your average contractor.
Lighten up came to our house and quickly figured out why we had no power to the garage. They were prompt with the repairs. The technician was very knowledgeable and helped us understand why the problem occurred and what was needed to fix it. I highly ...recommend Lighten up to my friends and neighbors.
Not only did Michael make my husband and I feel really good about calling but he didn't do any pressure sales either and I liked that he kept my husband and I informed in the loop while I was in dialysis he was amazing and I will definitely keep this ...company on speed dial.
Thomas fixed our bathroom leaks and did so professionally and efficiently. Couldn’t be happier! Best in Fort Collins.
Very professional and honest estimates. Products carried, however, are considered of good value for the price on various websites.
They are the absolute best! Our furnace went out and we had another company come look at it first. The other company said it could not be fixed and they wanted us to buy a whole new furnace that they quoted 8,000-10,000. ligten up came out and actually ...diagnosed the problem and fixed it right away for hardly any money! I will never use anyone else for HVAC plumbing or electric.
We have had to call Lighten Up 3 times within these last 3 years for big projects. Each time someone has arrived to help with a great attitude, an extensive amount of knowledge that they are ready to share, and their timing is impeccable. This company ...and their technicians are so helpful and incredible. Thank you all for everything you’ve done for our family.
Thomas was great. On time. He was quite professional, explained everything to me in a way I could understand. He walked me through what he would do. He did exactly what he said he was going to do. Plus he explained to me everything Lighten Up could ...do for around the house. Being a recent widow this all was so appreciated and needed at this time. Thank you so very much. One of my best decisions was to choose this company, especially after spending time with Thomas and seeing how he did his work.