Our Most Recent Service Reviews
Mitch did an excellent job installing a light fixture for us in our front entryway. I highly recommend him! Thank you!
Kyle and Ben arrived promptly at scheduled time. Kyle was knowledgeable regarding previous wiring repair done by LightenUp and asked several questions to get information for the current issue. Once the problem was identified, he offered information as ...to the possible cause and options to correct it. Repair was timely. Both technicians were pleasant, engaging and knowledgeable in resolving the problem. A good experience. Only negative was small area of debris left on floor in hall that wasn’t swept up.
We have been clients of this company for years. A subscription service gets us maintenance and free service calls. Recently, they installed a new, more efficient furnace for us, and I was impressed with how they didn't try to upset me or confuse me about ...what I was paying for. We'd installed a new smart thermostat that was supposed to be very good, but after returning it twice and having three units that caused our A/C and furnace to run simultaneously (which is part of why we needed to replace our furnace), we finally called Lighten Up to verify that the problem was the thermostats. They came, spent an hour installing and reinstalling thermostats, confirmed that the problem was in the popular and supposedly high quality (Google) thermostat, and didn't even charge me anything for it. I love these guys. Brandon, Kevin, and Jon are all super friendly, and they know what they're doing. This year on my annual a/c checkup, Keith and Eric were super friendly and efficient. When they pointed out that the condenser could use a cleaning and I indicated I'd like to get that done, they just asked, "Do you want us to do it right now?" And they did it. I didn't have to deal with making calls and scheduling a different appointment. I love it when things can just get done.
They were fast and did a great job. Couldn’t be happier with the service.
This is the fourth time I have used this company. They are prompt, professional, explain what is needed in detail, provide estimates including where it might be more depending on what the find and complete the work including cleanup. It never has been ...more than the estimate and costs have been very comparable to competitors. I highly recommend this local company!